The advantage of consistency

[offcntr]

Had a customer come in today with a "Good, you're still here." He'd bought some soup bowls from us three years ago, and his four-and-a-half year-old daughter loves them.

When someone comes back after a long stretch, I assume an out-of-towner. Sure enough, he's a philosophy professor from Boston, in town to give a guest lecture on Emerson and Thoreau for the latter's bicentenary.

Fortunately for me, he doesn't subscribe to Henry D.'s philosophy. He takes seven soup bowls home with him.

There are advantages to keeping the same reserved booth for twenty years. ..

Comments

[offcntr]

This actually happens fairly regularly. People come for the Bach Festival every year, or bring their kids to college, or, heck, come to the Track & Field trials at Hayward Field. Take an afternoon off to visit Market, buy a pot, then decide they want one to go with it (or seven) the next year. Repeat custom is a big part of my business plan.

Also-- if you can find a pic online of the sort of egg cup you'd like, I can try to make one for Shawn.