Embankment
Sep. 24th, 2023 11:49 amGot a follow-up phone call from the security department of my credit union on Thursday. Because I had a check stolen, they considered my account number no longer secure. In order to prevent someone from printing up fake check with my routing/account number, they'd need to give me a new number. Meanwhile, they put a freeze on the account, with exceptions for a couple of checks I confirmed were outstanding.
So I spent a chunk of Friday afternoon at the River Road branch, where assistant branch manager Jaaden walked me through the process. Fortunately, I'd not used that account at all on my trip to Wisconsin, so most everything had posted. Only a couple of checks and a direct transfer had yet to clear.
They no longer offer my checking account type, but I qualified for the new version, so that was fine. My debit card hadn't been compromised, so they could just link it to the new account. They left enough in the old one to cover outstanding checks, left a flag on the transfer to make sure it went to the new number, printed me up some temporary checks, and helped me order new ones. And took the unused book with the old number, to shred.
Turns out all of my regular payments--cell phone, Amazon, etc.--are through my debit card, and PayPal and Square are linked to my savings account. I only had to go online to change one bill payment, my monthly auto insurance. So surprisingly painless, all-in-all, and I can't recommend Oregon Community Credit Union highly enough.
So I spent a chunk of Friday afternoon at the River Road branch, where assistant branch manager Jaaden walked me through the process. Fortunately, I'd not used that account at all on my trip to Wisconsin, so most everything had posted. Only a couple of checks and a direct transfer had yet to clear.
They no longer offer my checking account type, but I qualified for the new version, so that was fine. My debit card hadn't been compromised, so they could just link it to the new account. They left enough in the old one to cover outstanding checks, left a flag on the transfer to make sure it went to the new number, printed me up some temporary checks, and helped me order new ones. And took the unused book with the old number, to shred.
Turns out all of my regular payments--cell phone, Amazon, etc.--are through my debit card, and PayPal and Square are linked to my savings account. I only had to go online to change one bill payment, my monthly auto insurance. So surprisingly painless, all-in-all, and I can't recommend Oregon Community Credit Union highly enough.