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Clayfolk day 1: Not in Kansas, anymore
Nov. 21st, 2015 08:12 amClayfolk opens at 4 pm Friday night. At 3:30, there's already three people waiting in line. By opening, the line extends to the end of the building and around the corner. When the doors open, the crowd blows through like a tornado and we're off…
I'm on credit/debit sales, first shift, first till. The hot seat, the busy spot--although they're all pretty busy tonight. We make our first sale at 4 pm, and in no time, the line extends all the way down the hall to the fire doors. It looks intimidating, but it's actually pretty fast--four checkers cash/checks, four more for credit. The limiting factor is the card processor--chip cards, again, and the wireless machines that were such a problem at Showcase. At least, here, we're not in a basement, so have a strong cell signal. I and my wrapper chat with the customers, relaxed but brisk, timing it to say goodbye and thanks right as the receipt prints out.
Normally, I ask the wrapper to not start until we've counted and confirmed that all the price tags are pulled; tonight Stephanie and I come up with a compromise solution. She starts wrapping as soon as I've pulled stickers, but doesn't bag anything until we've compared number of tags on the board against number of pots. This is important. Each price tag has the potter's name on it, and the tag boards go into a back room where they're sorted onto individual pages, then added up. If a tag gets missed or falls off the board, or doesn't have a name on it, somebody doesn't get paid.
Back in the booth, Denise must be going nuts, looking for restock. A customer comes through with a basket full, twelve pots, ten of which are mine. Looks like a good night.
I'm on credit/debit sales, first shift, first till. The hot seat, the busy spot--although they're all pretty busy tonight. We make our first sale at 4 pm, and in no time, the line extends all the way down the hall to the fire doors. It looks intimidating, but it's actually pretty fast--four checkers cash/checks, four more for credit. The limiting factor is the card processor--chip cards, again, and the wireless machines that were such a problem at Showcase. At least, here, we're not in a basement, so have a strong cell signal. I and my wrapper chat with the customers, relaxed but brisk, timing it to say goodbye and thanks right as the receipt prints out.
Normally, I ask the wrapper to not start until we've counted and confirmed that all the price tags are pulled; tonight Stephanie and I come up with a compromise solution. She starts wrapping as soon as I've pulled stickers, but doesn't bag anything until we've compared number of tags on the board against number of pots. This is important. Each price tag has the potter's name on it, and the tag boards go into a back room where they're sorted onto individual pages, then added up. If a tag gets missed or falls off the board, or doesn't have a name on it, somebody doesn't get paid.
Back in the booth, Denise must be going nuts, looking for restock. A customer comes through with a basket full, twelve pots, ten of which are mine. Looks like a good night.
